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Privacy Policy
Welcome to the S91 platform!
This Privacy Policy is intended to help you understand how we collect, use, store, and protect your personal data. Please read the following carefully to ensure you fully understand your rights and our commitments.
This policy applies to all products and services of the S91 platform and complies with the requirements of the Personal Data Protection Act (PDPA) of Malaysia and relevant regulations.
1. Information We Collect
- Registration information: such as email address, phone number, etc.
- Verification information: such as name, nationality, ID number, passport info (depending on the service).
- Payment information: such as bank card number, e-wallet account, etc. (used only for transactions).
- Delivery information: such as shipping address, contact name, phone number, etc.
2. Information Collected Automatically
- Device information: including device model, OS, IP address, browser type, etc.
- Usage logs: such as access time, visited pages, click behavior, transaction records, etc.
- Location information: to improve service experience, we may collect your location (with your permission).
This data is used to analyze platform performance, prevent fraud, and ensure service security.
3. Social Media Login Information
We may collect your account information from third-party services (like Google or Facebook) for quick registration or login.
4. Use of Collected Information
- Process your orders and payments
- Manage your account and preferences
- Provide customer support and respond to your queries
- Personalize your user experience and content recommendations
- Perform data analysis to improve our products and services
- Comply with legal obligations and regulatory requirements
- Prevent fraud, illegal activities, or potential threats
- Cooperate with law enforcement and fulfill lawful requests
- Send you promotional messages and offers
- Conduct surveys and market research
- With your consent, display personalized ads
5. How We Share Your Information
- Service Providers: payment processing, data storage, customer support
- Legal Requirements: when required by law
- Business Transfers: merger, acquisition, or asset sale
6. Your Rights
- Right to Access: request access to your data
- Right to Rectify: correct inaccurate data
- Right to Withdraw Consent: withdraw anytime
- Right to Restrict Processing: limit usage in certain cases
7. Data Storage and Security
Your personal data is stored securely on protected servers. We take appropriate measures to safeguard it.
We retain your data only as long as necessary or required by law.
8. Data Deletion Request
To delete your data:
- Email: [email protected]
- Subject: Data Deletion Request
- Include your account details or user ID
We will verify your identity and delete your data within 30 days. A confirmation email will be sent once completed.
9. Information of Minors
Our services are intended for adults. If we detect minor data without consent, it will be deleted.
10. Updates to This Policy
We may update this policy from time to time. Major changes will be notified via email or platform message.
Thank you for trusting and supporting the S91 platform.
